Privacy Protection

Egb Privacy Policy — Your Data Is Completely Safe with Us

Your personal data is stored with the highest level of security at egb. We never sell your information or share it with anyone without authorization.

Last Updated: January 2026
🔐 Our Privacy Commitment
No Data Sales

Your data is never sold to any third party.

SSL Encryption

All data is protected with 256-bit encryption.

Right to Erasure

You can request deletion of your data at any time.

Transparent Data Use

The purpose of using your data is always communicated clearly.

🛡️ egb's Core Principles for Privacy Protection

Your trust is our greatest asset

🔒
Maximum Encryption

Every transaction and personal detail you share on egb is protected by bank-grade 256-bit SSL encryption.

🚫
No Data Sales

Your name, number, or any personal information is never sold or rented to any third party.

👁️
Full Transparency

We are transparent about what data we collect and why. There are no hidden agendas.

✏️
Right to Rectification

If any of your information is incorrect, it can easily be updated. Just contact our support team.

🗑️
Right to Erasure

Unless required by law, you can request the deletion of all your personal data.

🔔
Change Notifications

If our Privacy Policy changes, you will be notified in advance via email or SMS.

Welcome to egb (egb.bio)'s Privacy Policy. This document explains how egb collects, stores, uses, and protects your personal information. We believe your privacy is a fundamental right, and safeguarding it is our highest responsibility.

By using the egb platform, you agree to this Privacy Policy. If you have any questions, reach out to us at support@egb.bio.

💡 In Summary: egb uses your information solely to improve our services and maintain security. Your data is never sold.

1

What Information We Collect

Various types of information are collected when you register and use egb's services. Full details are provided below.

Data Type Example Reason for Collection
Identity information Name, date of birth, NID number KYC Verification
Contact Information Mobile number, email address Account Contact
Financial Information BKash/Nagad number, transaction history Payment Processing
Technical Information IP address, browser type, device Security & Fraud Prevention
Usage Data Gaming history, betting patterns Service Improvement & Responsible Gaming

We only collect data that is strictly necessary. Collecting unnecessary or excessive information goes against egb's policy.

2

How Your Information Is Used

Egb uses collected data solely for specified purposes. Your information is never used for anything else without your consent.

  • To create and manage your account and keep it secure.
  • To process deposits, withdrawals, and other financial transactions.
  • To deliver bonuses, promotions, and personalized offers.
  • To prevent fraud, money laundering, and other illegal activities.
  • To provide customer service and support.
  • To promote responsible gaming and provide support when needed.
  • To meet legal obligations and comply with regulatory requirements.
  • To improve platform performance and enhance the user experience.

✅ Assurance: egb never transfers your data to third parties for marketing or advertising purposes.

3

Who Your Information Is Shared With

Egb shares your information only in very limited circumstances and exclusively with trusted parties. We never sell your data.

  • Payment Provider: Solely to complete transactions with bKash, Nagad, Rocket, and similar services.
  • KYC Services: With licensed verification agencies for identity verification purposes.
  • Technology Partners: Cloud and security services required to operate the platform.
  • Legal Authorities: Only when required by a court order or legal obligation.
  • Regulatory Body: For audits and reporting required under licensing conditions.

⚠️ Important: Information shared with third parties is subject to their own privacy policies. egb is not responsible for their practices.

4

Cookies & Tracking Technologies

Egb uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie Type Purpose Status
Essential Cookies Login sessions, security tokens, language preferences Mandatory
Functional Cookies Remembering user preferences, personalization Optional
Analytics Cookies Site usage statistics and performance monitoring Optional
Security Cookies Fraud detection and prevention of suspicious login attempts Mandatory

You can disable optional cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

5

Data Security Measures

Egb uses industry-leading security measures to keep your data safe.

  • SSL/TLS Encryption: All data exchanged between your browser and our servers is secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of verification when accessing your account.
  • Firewall Protection: Advanced firewall systems protect our servers against cyber attacks.
  • Regular Security Audits: Third-party security experts conduct regular system audits.
  • Data Center Security: Data stored in certified data centers with physical security measures in place.
  • Limited Access: Only authorized personnel can access information on a need-to-know basis.

✅ In the event of a security breach: In the event of a data breach, egb will notify affected users within 72 hours.

6

Your Privacy Rights

As an egb member, you have the following rights over your personal data.

📂
Right to Access

You can request to know what information egb holds about you.

✏️
Right to Correction

You can request corrections to inaccurate or incomplete information.

🗑️
Right to Erasure

You may request deletion of your data at any time, unless we are required to retain it by law.

⏸️
Right to Restrict Processing

You can request that the processing of your data be restricted under certain circumstances.

📤
Right to Data Portability

You can request a copy of your data in a machine-readable format.

🚫
Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email support@egb.bio. We will respond within 30 days.

7

How Long Your Data Is Retained

Egb does not retain your data longer than necessary. Retention periods for different types of data are listed below.

Data Type Retention Period
Account InformationDuration of active account + 5 years
Transaction History7 years (legal obligation)
KYC Documents5 years
Gaming History3 years
Support Contact2 years
Log files & technical data1 Year

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

8

Minor Protection

Egb strictly does not provide services to anyone under the age of 18.

  • Age is verified at the point of registration.
  • We do not knowingly collect any data from individuals under the age of 18.
  • If we become aware that data has been collected from a minor, it will be deleted immediately.
  • If you have any concerns, parents should contact support@egb.bio immediately.
9

Privacy Policy Changes

Egb may update this Privacy Policy from time to time. When changes are made:

  • Notifications will be sent to your registered email and mobile number.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, your consent to the updated policy will be requested when you next log in to the platform.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy.

10

Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch with us.

  • Email: support@egb.bio — typically responded to within 24 hours.
  • Live Chat: Chat with us directly on the platform — average response time is 5 minutes.
  • Dispute Resolution: A final resolution will be provided within 30 days.

💡 Tip: When submitting a data request, please include your account ID and registered mobile number for a faster resolution.

🔐 Why is egb safe with your data?

The security measures we have in place to protect your data

🔒
Encryption
256-bit SSL Protection

Egb uses the same level of encryption technology trusted by the banking industry. Every transaction and data exchange is fully secured.

🛡️
Audit
Regular Security Audits

Independent third-party security experts regularly audit egb's systems. Any vulnerabilities identified are addressed immediately.

👤
Access Control
Restricted Data Access

Only authorized egb staff can access data on a need-to-know basis. All access is logged and reviewed regularly.

📵
Data Sales
No Data Sales

Many platforms sell user data to advertisers. egb never does — that is our core commitment.

🌐
Data Center
Secure Data Centers

Your data is stored in ISO-certified data centers with round-the-clock physical and digital security measures in place.

Feedback
Rapid Incident Response

In the event of any security incident, the egb team will notify affected users within 72 hours and take all necessary action.

❓ Frequently Asked Questions About Privacy

Most Frequently Asked Questions by Members

No. egb never sells or shares your mobile number or contact details with third parties. Only the relevant payment gateway can access this information — solely to complete the transaction.

KYC documents are retained for 5 years in compliance with legal requirements. After this period, the documents are securely destroyed. During the retention period, only authorized personnel may access them when necessary.

Even after account closure, certain data (such as transaction history) may be retained for up to 7 years due to legal obligations. However, personal identifying information that is no longer necessary will be deleted after the designated period. Contact support@egb.bio for more details.

Yes, but only to benefit you. Your gaming patterns are analyzed to promote responsible gaming, deliver personalized offers, and prevent fraud. This information is never shared externally.

Email support@egb.bio with your account ID and request a copy of your data. We will send it to you in a machine-readable format within 30 days. You may be asked a few questions to verify your identity.

Join the secure platform today

You've read egb's Privacy Policy. Your information is completely safe — go ahead and get started.

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